Managed websites
What to ask before hiring someone to manage your business website
Use these questions to separate accountable managed care from hosting relabeling and vague “we’ll handle it” promises.
Use these questions to separate accountable managed care from hosting relabeling and vague “we’ll handle it” promises.
Who owns the request path?
Ask how updates are submitted, prioritized, approved, and completed. If the answer is “just email whoever is free,” you are buying informal help - not an operating model.
What is included every month - and what is not?
Require written inclusions and exclusions. Unlimited marketing language often hides undefined scope. Clear boundaries protect both the business and the provider.
Where is hosting, backup, and access documented?
You should know where the site is hosted, who controls DNS and mail, how backups work, and how access is handed back if the relationship ends.
How do they talk about results?
Be cautious of guaranteed rankings, invented case studies, or review counts that cannot be verified. Responsible providers explain foundations, process, and limits.
What happens after launch or redesign?
Ask who maintains the site once the project energy fades. The best redesign still ages badly without a durable update and technical-care path.
Turn guidance into a practical plan
See what a managed website can look like.
Browse complete interactive examples before deciding whether the service fits your business.